Orders in stock and placed before 12:00 PM Indian Standard Time from Monday to Saturday are generally dispatched the following day. Orders received after 1:00 PM IST or on Sundays and public holidays are typically dispatched within two days. All deliveries are conducted by our internal team.

The shipping fees are determined based on the order value and the specific product, as displayed on the website. Charges vary according to the product and its weight.

The items in your order may be shipped at different times based on availability. Hommy Design endeavors to process orders promptly but is not responsible for delays caused by severe weather, unforeseen events, or force majeure. Typically, orders are delivered within 2-3 business days. However, deliveries to remote areas, based on the billing address, may exceed 3 days. Hommy Design reserves the right to validate orders to ensure transaction security, which may delay dispatch. Delivery times vary by location and stock availability. Delivery estimates are provided for convenience and should not be seen as guaranteed delivery dates. Hommy Design is not liable for any delivery delays. For more precise delivery information, customers are advised to check their specific pin code on the product page. Hommy Design services are limited to selected areas and pin codes.

Once your order is dispatched, you will receive an email containing the tracking number and information about the delivery partner managing your order. You can monitor your order's progress via the tracking link in the email and in your account section on the website, if you have created a user account.

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company asserts no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly recommend You to review the terms and conditions and privacy policies of any third-party websites or services that You visit.

Your order might arrive in multiple shipments from different locations or be split due to the size exceeding our delivery partner's limits. This does not affect the quality or completeness of your order.

Some jurisdictions do not permit the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you.

Hommy Design is not liable for any in-transit damage to products. A standard damage rate of up to 5% for vitrified tiles and ceramic tiles is considered acceptable due to the nature of the products and can be accommodated during installation. Customers are advised to inspect the materials upon delivery. Any damage exceeding this threshold will be covered under our return and refund policy. The cost of labour for loading at the warehouse and unloading at the ground floor has been included in your payment. Customers are responsible for any additional unloading charges if the delivery is beyond the ground floor. If you are unavailable to receive your order, you must arrange for someone else to accept the delivery on your behalf, with prior notification to Hommy Design customer service. Our delivery personnel are not insured to enter private premises.